You open your Netflix app, but the sound doesn’t work. You’re not alone. There are lots of people who have reported that they don’t hear anything when they try to watch their favorite shows and movies on Netflix’s streaming service. This issue is frustrating for a lot of users, but there are some simple solutions you can follow in order to make sure everything works properly again.
The “Netflix sound not working on smart tv” is a problem that has been present for a while. Netflix has released 6 working solutions to fix the issue. Read more in detail here: netflix sound not working on smart tv.
Milan Stanojevic is a writer who lives in Belgrade, Serbia.
Expert in Windows and Software
Milan has been fascinated by computers since he was a youngster, and this has led him to be interested in all PC-related technology. He worked as a front-end web developer before joining WindowsReport. Continue reading
10th of December, 2021
Date published: June 2020
- When you attempt to view a TV episode or movie on Netflix, do you receive video with no sound? Let us suggest a few potential solutions to your issue.
- Setting the sound to Studio Quality or switching to Stereo are examples of these techniques.
- Allowing such concerns to derail your ambitions is not a good idea. More solutions may be found in our Audio Troubleshooting section.
- There should be no bugs or unexpected failures on the internet for an extended period of time. In our Netflix Problems Hub, you’ll discover the most up-to-date advice.
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If you’re watching a TV program, a beloved series, or a movie on Netflix and only receive visuals but no sound, the problem is generally with the content or your speakers’ connection.
It’s worth noting that the amount of browser tabs, applications, and programs that use up your computer’s memory and processing resources might occasionally affect Netflix streaming speed.
Check that your speakers are correctly connected to your receiver and that the HDMI/optical connections are properly plugged in as fast troubleshooting possibilities.
However, if the volume on your Netflix player and computer/device is OK or cranked up, and you’ve tried watching a new program or movie but still can’t hear anything, there’s a problem.
In this post, we’ve included some fast fixes and options that you may attempt.
How can I re-enable sound on Netflix?
- Set the sound quality to Studio.
- Modify your audio preferences.
- Reinstall audio drivers if necessary.
- Toggle to Stereo
- Microsoft Silverlight must be updated.
- Change the audio output to HDMI.
Set the sound quality to Studio.
- Locate the speaker icon in the bottom right corner of your taskbar and right-click it.
- Select Playback Devices from the drop-down menu.
- Toggle the speaker on or off.
- Then choose Properties.
- Toggle to the Advanced tab.
- Select 24 bit, 192000 hz from the drop-down option (Studio Quality).
- To save your settings, choose OK.
- If the sound is restored, try playing Netflix again.
2. Modify your sound settings
- Open Netflix and start watching.
- Choose a television program or a film to watch.
- Move your mouse across the computer/device screen while the program or movie is playing.
- Select the Dialog icon from the menu.
- Change to a non-5.1 option if surround sound (5.1) is chosen.
- If the sound is restored, try playing Netflix again.
If altering the audio settings to a non-5.1 option fixes the issue, follow these steps to return to 5.1:
Check the audio settings on your device.
If your audio output settings are set to stereo or Linear PCM, choose a 5.1 suitable option instead. If you need assistance modifying these settings, contact the maker of your computer or device.
If 5.1 audio is turned on,
Select the option under the Audio & Subtitles menu during playing if 5.1 audio is enabled while viewing a program or movie.
A 5.1-supported TV program or series may not have 5.1 accessible in every episode or season. Using the season drop-down option on the title description page, check for 5.1 availability of further seasons of a TV program.
If you have a device that can play 5.1 audio,
While streaming Netflix on a computer utilizing Microsoft Silverlight or HTML5, 5.1 Digital Dolby surround sound is not presently supported. The Netflix app for Windows 10 does, however, support it.
Go to any Netflix original and look for a 5.1 audio option to see whether your device supports it. If it isn’t present, it means your device doesn’t support it or that it needs to be enabled.
Is your 5.1 channel surround sound in Windows 10 not working? Check out this fast way to quickly resolve the problem.
4. Change to stereo.
If you’re still having trouble with 5.1 audio, it’s possible that your existing configuration isn’t compatible. If you want to go back to streaming, consider switching to stereo instead than 5.1.
5. Microsoft Silverlight must be updated.
Netflix makes use of Microsoft Silverlight, which may be updated using Windows Update or by visiting Microsoft’s website.
Upgrading that is an useful troubleshooting step to ensure that the audio and video playback are as excellent as they can be.
6. Change your audio output to HDMI.
- Start with a right-click.
- Control Panel should be selected.
- Choose your sound and hardware.
- Go to the Sound tab.
- Select Manage audio devices from the drop-down menu.
- Select the device specified with HDMI or Digital Audio in the pop-up box and click Set Default. This device should now have a green tick mark indicating that it is the chosen output device.
- To confirm and quit, click OK.
HDMI allows you to send both audio and visual information via a single wire. If the audio output does not automatically shift to HDMI output, you must switch it manually by performing the following:
You’re unable to access Control Panel? To discover a solution, check through this step-by-step instructions.
Leave a comment in the comments below to let us know whether any of the ideas worked for you when you had no sound with Netflix.
Also, please post any other recommendations or questions there, and we’ll be sure to look into them.
Don’t be concerned if you find yourself in one of the circumstances listed below. With the aid of our previously described instructions, it’s frequently relatively simple to resolve these issues:
- Netflix audio not coming through on TV / Smart TV / HDMI – If you’re having trouble hearing a Netflix TV episode or movie, try changing the sound quality to Studio Quality.
- Netflix sound isn’t functioning, and Netflix audio isn’t working, either — If you’re having problems with sound or audio when watching Netflix, don’t hesitate to attempt the techniques listed above for your device.
- No sound on Netflix Chromecast — Users have also reported that their Chromecast gadget is deafeningly silent. Change your sound settings or try casting with various devices if you’re one of them.
Most Commonly Asked Questions
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The “Netflix audio not working iphone” is a problem that many Netflix users have encountered. There are 6 different solutions to fix the problem. Reference: netflix audio not working iphone.
Frequently Asked Questions
Why does Netflix suddenly have no sound?
A: Netflix is automatically streaming. This means that the sound will not play unless you pause or stop it manually by pressing X on your gamepad to open up the menu, and then clicking Play in order to resume playback.
How do I reset my Netflix audio?
A: You will need to perform a system reset in order to fix your issue. Please note that this process is not reversible, and you cannot restore lost data after performing this action.
How do I fix the audio glitch on Netflix?
A: The best thing you can do is try to use a different device, as the audio glitch may be caused by not using headphones. If that doesnt work then make sure your tv is connected properly and turn up the volume on both devices so they are playing at an equal level.
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